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Frequently Asked Questions

From hired to higher

and everything between.

How do I report a bug in Jema?

We’re sorry you’re encountering an issue! Try refreshing the page or checking your internet connection. Still not working? There may be a temporary glitch while we scale up during beta. Please try again in a few minutes or fill out our form right here. Test

Is there a support team I can reach out to during beta?

Yes! You can use the in-app chat, or email us at support@jema.ai. We’re a real team—and we’d love your feedback.

Why do some buttons or features say “Coming Soon”?

You're using our MVP (minimum viable product)—which means the core experience is live, and the rest is actively being built. Features like Pathways and advanced coaching tools will roll out soon. As a Trailblazer, you'll be the first to try them.

What’s the Dimensions™ profile and why does it matter?

Your Dimensions™ profile captures your professional DNA and reveals how you work best—your values, communication style, pace, and preferences. Then it acts like a career compass, powering every recommendation Jema gives.

What makes Jema “human-first”?

Job searching is emotionally and mentally exhausting. Jema isn’t just here to optimize your process—she’s here to support your confidence, clarity, and progress. She listens. She encourages and supports you through the highs and lows. She’s built to help you thrive because this isn’t just about landing a job. It’s about restoring confidence and clarity to your journey.

Can Jema help if I’m just starting my career or switching industries?

Yes. Whether you’re a student, a career switcher, a freelancer, or re-entering the workforce—Jema tailors everything to where you are and where you want to go.

Is Jema free to use?

Yes! Jema offers a free plan with powerful features to get started. Premium tools and coaching are also available for users who want to go deeper with their job search and career growth.

Do employers see everything I share with Jema?

No. Employers only see what you choose to share. Jema is your personal space to grow, reflect, and plan—no judgment, no surveillance.

What is Jema?

Jema is your AI-powered career companion that helps you find meaningful work through smart, human-like conversations. She combines powerful learning AI with a deeply personal approach to make job searching less stressful—and way more effective.

How is Jema different from job boards like Indeed or LinkedIn?

Job boards are where jobs are posted.Jema is where you discover which jobs are right for you.Instead of endlessly scrolling and applying, Jema gets to know you and actively matches you with the roles that truly fit—based on your goals, strengths, and personality. Jema adds the intelligence layer—so you know which jobs are worth your time.

Is Jema really AI?

Yes! Jema uses conversational AI and learning AI to understand your preferences, guide your job search, and help you prepare at every step—from resumes to interviews. But more importantly, she’s designed with empathy and privacy at the core.

How does Jema protect my privacy?

Jema keeps your data secure and never sells it to employers or third parties. Everything you share is used solely to help you—and it stays under your control.

Do employers see everything I share with Jema?

No. Employers only see what you choose to share. Jema is your personal space to grow, reflect, and plan—no judgment, no surveillance.

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